Establishing SOC end-to-end for a leading bank in Africa

A leading bank in The Gambia, Africa, sought enhancement of their security devices and infrastructure across their core business operations. Engaging in corporate, commercial, and international banking, including multiple enterprise-class applications, leaving them vulnerable to threats with an ineffective and outdated security system.

Our client was dealing with heavy loads of data without means of proactively and securely protecting it. They required a dedicated SOC consultant to identify gaps, requirements, and manage their database. Limited resources available in the region made it difficult for them to assign a 24×7 security team to meet the compliance requirements of The Central Bank of The Gambia. These aspects, coupled with mounting budget constraints, made it difficult for our client to focus on their core business operations or safeguard critical customer information.

Our approach was two-pronged – consultancy and security management services. What our client needed was a full-fledged SOC implemented systematically with their key priorities in mind. That included,

• Validating their current security structure, identifying need gaps, developing a plan of action holistically addressing their architecture requirements.
• Resolving existing issues, pre-empting, and eliminating risks throughout their systems.
• Providing 24×7 monitoring services and end-to-end remote monitoring solutions.
• Strategizing and developing a plan of action for comprehensive risk mitigation.
• Implementing best practices across their various streams of service for long-term security.
• Proactive documentation of issues for research and analysis.

By enforcing powerful security measures and effective operational systems, we were able to drive growth, improve resolution outcomes, and deliver a world-class solution for our client. That offered them stability, efficiency, and an optimized means of protecting their business and clients.

• Reduction in security incidents
• Reduction in downtime
• Improved security threat resolution
• Enhanced performance and operations