We provide one-of-a-kind packaged offerings to fulfill our customers’ unique business needs. Alive to the ever-evolving needs for varied customized solutions, we keep adding new bespoke offerings to be continually relevant to our customers.
Artificial Intelligence-enabled automation for your IT operations, and risk mitigation through governance and compliance programs.
IT operations management has multi-dimensional impacts — provisioning, capacity, performance, availability, security, and cost. Any weak link in your IT operations could cost you heavily both financially, and in customer/partner relationships.
We offer single-stack operations and asset management for ITOM solutions, and support across the gamut of Governance, Risk and Compliance (GRC) initiatives.
We help you resolve performance and availability issues, set baselines and guardrails, measure service impact, and identify risks throughout the system. Our GRC practice helps you improve corporate governance, assess business risks, and increase the effectiveness of your organization’s control mechanisms.
Why ASPL Info for Automation and GRC?
Digital agents for Level 1 support
We bring Symphony Summit AI’s Conversational Interface and Decisioning Engine (CINDE), an intelligent digital agent, to automate Level 1 interactions, enabling your Level 1 support staff to focus on more complex and challenging tasks.
Efficiency through Artificial Intelligence
Our services leverage advanced analytics, machine learning and automation solutions for end-point compliance, service management and asset management.
Operational intelligence
Our AI-driven IT management solutions bring contextual data correlation from various systems, to deliver operational intelligence to customers.
Multidisciplinary teams of experts
Our experts are equipped to handle GRC, understand IT risks and shared services, and perform comprehensive governance audits.
Customized reports
Our dashboards present a customized view of enterprise’s risk trends, status, responsibilities and opportunities.
Our automation and GRC services
AI-driven offerings
- Service management
- Incident management
- Problem management
- Change and configuration management
- Request fulfilment and catalogue management
- Service level management
- Service portfolio management
- Release and deployment management
- Knowledge management
- Orchestration
- Asset management
- Asset life cycle management
- IT asset management
- Software compliance
- Software distribution
- Application control
- Operations management
- Server monitoring
- Network monitoring
- Application monitoring
- End-point-compliance
- Gamification
Robotic Process Automation (RPA)
- Intelligent automation solutions for various business processes
- Orchestration
- Domains-specific solutions for the banking, IT, Telecom and automotive industries
GRC
- Gap analysis, internal audit, pre-assessments
- ISO 27001:2013
- ISO 9001:2015
- ISO 20000-1:2011
- IT infrastructure audit, policy, and process review
- ISMS consulting, review, and implementation
- Risk management and solutions