Zabbix Implementation for a large global financial services company
SNAPSHOT
Our client is a major commerce and financial services company serving more than 20,000 clients and more than one million merchant locations in over 130 countries. They power the global economy by advancing the way the world pays, banks, and invests.
BUSINESS ISSUE
Our client used a legacy monitoring tool. It lacked automation and created multiple challenges such as inability to monitor custom parameters and send alerts depending on the criticality of the business services.
Our client needed to replace their existing tool with a robust and holistic monitoring system enabled efficient infrastructure monitoring, visibility, and cost-effectiveness. They turned to ASPL Info to achieve that and more.
THE ASPL INFO SOLUTION
Upon a complete analysis of our client’s infrastructure, we suggested Zabbix Enterprise Monitoring implementation. It provided a single Dashboard for our client’s entire group IT infrastructure and remote location IT infrastructure monitoring. As well as such single-pane visibility, it enabled real-time monitoring of applications across our client’s ecosystem and technology stack. The IT team receives 24/7 real-time alerts and reports presenting timely opportunities to optimize the IT ecosystem.
IMPACT
We used a series of environments to propel success for our client and delivered an efficient and synchronized system.
We also established significant business outcomes for our client.
- Early problem detection and threat recognition
- Real-time notifications
- Avoidance of network outages
- Improved issues resolution time
- Improved reliability of their IT resources
- Real-time performance overview and iteration potential
- Increased customer satisfaction and digital experience
- Increased ROI for Business