We provide one-of-a-kind packaged offerings to fulfill our customers’ unique business needs. Alive to the ever-evolving needs for varied customized solutions, we keep adding new bespoke offerings to be continually relevant to our customers.
Managed services for mid-market & SMB’s
As a mid-market & small and medium-sized business (SMB) you need robust IT infrastructure and performance to scale, but it doesn’t come easy. Resources are rare and expensive, data is complex to manage, security is a growing concern, and reporting is crucial to executive decision making.
At ASPL Info, we offer exclusive managed services to mid-market & small and medium enterprises, managing IT end-to-end, empowering them to focus on their core business.
We handle the entire gamut of your IT operations — assessing your current infrastructure, planning and designing changes, proactive service improvements and performance enhancements that will give the customer reduced downtime and better ROI.
Why ASPL Info for mid-market & SMBs?
Mid-market & SMB-focused solution
Our IT managed services for mid-market & SMBs is a customized solution built with the small business in mind, to address their unique challenges and needs.
Enterprise-level support at mid-market & SMB cost
We make our enterprise-grade NOC, SOC and other services, with ITIL-based support available and affordable to ambitious small and medium businesses.
Flexible support models
We offer both remote and hybrid support models. Either way, we understand that you need quick resolutions and our services are geared towards that.
Focus on streamlining IT
We serve as a reliable partner, consulting on matters of IT, streamlining infrastructure and optimizing costs and performance regularly.
Cost-effective technology
Drawing from our experience and networked partnerships, we help you make the right decisions while choosing the technology, addressing your business needs, while also maximizing ROI.
Bespoke IT frameworks
We collaborate with you to create a customized IT framework for your organization, based on your scale, IT investments, and business objectives.
SLA-based delivery
Our service is modelled around the industry standard ITIL framework, ensuring high quality of delivery, service assurance on SLA.
Vendor management
We save you the hassles of dealing with multiple vendors and original equipment manufacturers, by handling vendor management ourselves. As mid-market & SMB, you will want to reserve your time and resources for your core business, and we enable you to do that.
Our managed services for mid-market & SMB’s
End-to-end IT infrastructure support
- Server management
- Cloud management
- Device management
- On-demand onsite support
End-user support
- Laptop/desktop management
- Mailbox management
- Sharepoint services
- Patch management
- Imaging and printing services
Infrastructure monitoring
- 24/7 remote infrastructure monitoring
- Gap assessments
- Reports & reviews
ITIL-based service desk
- Hybrid support
- Flexible business-hours support
- Email/telephone support
Value-added services
- Advisory services
- Vendor management
- Procurement support
- VAPT assessment