We provide one-of-a-kind packaged offerings to fulfill our customers’ unique business needs. Alive to the ever-evolving needs for varied customized solutions, we keep adding new bespoke offerings to be continually relevant to our customers.
A SaaS-based Service Management Suite
SCORE is our subscription-based service proposal for Integrated IT Service desk, Monitoring and Inventory management. We leverage enterprise-grade offerings to address your core business requirements and deliver services using the ITIL framework.
The solution will unlock value through enhanced productivity and will help enterprises get unmatched visibility of their assets across multiple locations.
What are the key Features and Highlights of ASPL Info’s SCORE?
SCORE is available in 2 Models
- Enterprise Grade ITSM, IM, and ITOM
- Enterprise Grade ITSM and IM as low
Features
- IT Service Management
- Inventory Management
- IT Operations Management
Highlights
- 10 Analyst licenses
- 3000 devices (500 DC devices + 2500 endpoints)
- No separate license cost
- No IT Infra/Hardware cost
- High Availability
- Includes implementation
- Includes 50 hours of administrative support per year
- Pay as you use – Annual and Quarterly payment options
- Optional: 8×5 shared management support
What benefits will customers enjoy with ASPL Info’s SCORE?
ASPL Info’s SCORE is a single integrated IT Service, Inventory management & Enterprise grade monitoring Platform available in a subscription model for your convenience.
Transform to an enterprise-wide way of working with enterprise-grade, responsive digital workflow empowering employees with anytime, anywhere service experience
Connect people, functions, and systems to accelerate business processes and enhance productivity with the single service portal
Enjoy flexible customized offerings, service management, and inventory management through CI & CMDB Concepts, along with Enterprise-Grade Universal monitoring solution
Dramatically reduce the cost and complexity of IT management while improving efficiency, productivity, practicability, and control
No Capex or tool expertise is required as ASPL Info hosts and manages the instance.
What are the key business value metrics resulting from ASPL Info’s SCORE?
- Exceptional user experience with omnichannel engagement and self-service options.
- Rapid roll-out of new services and workflows for immediate time to value.
- ITIL v4 adoption.
- Faster implementation using low/no-code solution.
- Enable 24/7 service desk experience for end-users.
- Powerful reports and dashboards for deeper insights.
- Unified monitoring solution for IT infrastructure and database.
- Proactive monitoring of devices for availability & performance.
- Manual and smart threshold for the alerts.
- Collect matrix from any IP-based source.
- High-performance problem detection in real-time, trend prediction.
- Automatic alert escalations.
- Alert notification via email (optional – SMS/Microsoft Teams/Slack/Telegram).
- 50 hours of Administration Services for the solution.
Our SCORE deliverables
- ITSM – Up to 10-Service analyst licenses with 500 DC devices + 2500 endpoints
- ITOM – Up to 500 Devices
- Inventory Management – Up to 3000 Devices
- ASPL Info EDGE – 50 Hours of admin support services after going live.
Our case studies
